Responsible Gaming

On Hehebet Responsible Gaming — Fun with Safety

Gaming should be fun, not stressful. hehebet believes every player deserves to play in a healthy and happy way. On this page, learn how to set limits, recognize signs of addiction, and find help when you need it.

Secure Platform
18+ Only
24/7 Support
Self-Exclusion Feature
18+
For Adults Only

All hehebet services are strictly for users aged 18 and above. Account registration by minors is strictly prohibited. Age is verified through identity checks.

100%
Age Verification
24/7
Helpline
0 BDT
Cost of help
Our Responsible Gaming Features

Hehebet provides multiple tools and features to protect every player. You stay in control.

Set deposit limits

Set a maximum deposit limit on a daily, weekly, or monthly basis. Reducing your limit takes effect immediately. Increasing it requires a waiting period — giving you time to reconsider.

Session Time Limit

Decide in advance how long each session will last. Once the time is up, you'll receive an automatic warning or your session will end — so you never lose track of time.

Cool-Off Mode

If you need a short break, you can temporarily pause your account for a set period. Cool-off options are available from 24 hours up to 30 days.

Self-Exclusion

For serious cases, you can apply for a long-term self-exclusion. Options range from 6 months to a permanent ban. Your account will be completely inactive during this period.

View Betting History

You can view a full history of all your bets, deposits, and withdrawals at any time. This helps you stay aware of your spending.

Expert Support

For any responsible gaming queries, our trained support team is available 24/7, every day of the week. Your privacy is fully protected.

01

What is Responsible Gaming and Why Does It Matter

Responsible gaming means enjoying gaming or betting as a form of entertainment — not letting it become a source of financial or personal harm. hehebet firmly believes that when every player approaches the game with awareness and a plan, the experience can be genuinely fun.

Online gaming is growing rapidly in Bangladesh — but with that growth comes real risks, especially for those who lose control. hehebet believes the entire gaming experience should be enjoyable, not just the wins. That's why responsible gaming is our top priority on this platform.

A responsible player always keeps in mind — Betting is entertainment, not a source of income. Every bet carries a risk of loss, and chasing your losses with bigger bets is never a good idea. hehebet offers a range of responsible gaming tools and features to help you stay informed and play safely.

Keep in mind: Set your budget before you start playing. Only use money you can afford to lose — money whose loss won't affect your day-to-day life.
02

The Difference Between Healthy and Problem Gaming

Everyone loses sometimes — that's normal. But it's important to recognize when it stops being normal and starts becoming a problem. The list below will help you tell the difference.

Healthy Gaming Problem Gaming Level
Play within a set budget Spending beyond your budget Warning
You Can Stop Playing Can't stop or don't want to stop Severe
Accept your losses Repeatedly playing to chase losses Severe
Tell a Family Member or Friend Playing in secret or being dishonest about it Warning
You Stay Engaged in Other Activities All you think about is gaming Warning
Never gamble with borrowed money Playing with borrowed money or by dipping into savings Severe
If any of the "problem gaming" signs above apply to you, please contact hehebet support immediately or activate the self-exclusion feature.
03

Check In With Yourself

Answer the questions below honestly. If more than two of your answers are "yes", it's time to seek help.

Self-Assessment Questionnaire

1
Have you ever bet money you actually needed — such as rent, bills, or food?
2
Have you ever chased your losses by placing bigger bets?
3
Have you ever hidden your gaming from family or friends, or lied about it?
4
Have you tried to stop playing but couldn't?
5
Has gaming caused problems with your work, studies, or family relationships?
6
Do you feel restless, irritable, or anxious when you can't play?
7
Have you borrowed money or dipped into your savings to fund your gaming?
If more than two answers are "yes": This may be a sign of a problem. There's no shame in it — reaching out for help takes courage. Email us at support@hehebet.net or contact one of the help centers listed below.
04

How to Set Limits on hehebet

You can easily set your gaming limits directly from your account settings on hehebet. Follow the step-by-step guide below.

1
Log In to Your Account

Log in to hehebet.net with your username and password, then click your profile icon in the top right corner.

2
Go to the Responsible Gaming Section

From the profile menu, select the "Responsible Gaming" option.

3
Choose Limit Type

Choose what you need — deposit limit, session time, bet limit, or Cool-Off Mode.

4
Enter Amount & Duration

Enter your limit amount on a daily, weekly, or monthly basis and confirm.

5
Confirm

Lowering your limit takes effect immediately. Increasing it requires a waiting period — this is in place to protect you.

If you have any trouble setting limits, contact us directly at support@hehebet.net. Our support team is ready to help.
05

More About Self-Exclusion

Self-exclusion is a powerful tool that prevents you from playing on hehebet for a set period — or permanently. It's not a punishment; it's a conscious choice to protect yourself.

  • Short-Term Exclusion (1–3 months): For those who want to take a short break. No promotional messages will be sent during this time.
  • Long-term exclusion (6 months–5 years): For those facing more serious situations who need a longer break.
  • Permanent Exclusion: For those who want to permanently stop using the platform. This action cannot be reversed.

While self-exclusion is active, you won't be able to log in to hehebet, place any bets, or receive promotional communications. However, any funds remaining in your account can still be withdrawn.

To activate self-exclusion: Send an email to support@hehebet.net with the subject "Self-Exclusion Request", or let us know via Live Chat. We will take action within 24 hours.
06

Responsible Gaming — FAQs

Yes, though limit reductions take effect immediately. Increasing a limit involves a waiting period — typically 24 to 72 hours — to protect you from overspending during moments of weakness.

Any funds remaining in your account during self-exclusion can be withdrawn. However, no new deposits or bets will be permitted. To request a withdrawal, contact us directly at support@hehebet.net.

Self-exclusion is normally initiated by the account holder. However, in serious situations, family members may contact us on their behalf. We will review the circumstances and take appropriate action.

Yes, completely free. Limit setting, session timers, break mode, and self-exclusion are all available at no cost to every registered hehebet user. There are no fees to use any of these tools.

No, strictly not. hehebet is for users aged 18 and above only. Age is verified at registration, and any suspicious accounts are suspended immediately. If you know a minor who is using the platform, please report it to support@hehebet.net.

Start by reaching out to hehebet support at support@hehebet.net. We'll provide the help you need and point you toward expert advice. Remember, asking for help is the bravest step you can take.
07

10 Simple Tips for Healthy Gaming

Hehebet wants you to always play with joy. Follow these simple tips to keep your gaming experience safe and enjoyable.

  • Set a budget in advance: Decide how much you're willing to spend before you start playing, and stick to that limit.
  • Set a time limit: Decide how long you'll play before you start — set a timer.
  • Walk away when you're losing: Chasing losses often leads to even greater ones.
  • Don't play under the influence or when exhausted: Play with a clear head — it's easier to make good decisions.
  • Don't treat gaming as a source of income: This is entertainment, not an investment.
  • Take regular breaks: Take regular breaks instead of playing for long stretches at a time.
  • Keep other hobbies too: Keep other interests in your life beyond gaming.
  • Tell someone you trust: Telling a family member or friend creates accountability.
  • Don't rely on luck: Winning is never guaranteed — gaming is always random.
  • If you notice a problem, get help right away: Don't wait — take action today.

Play Responsibly, Play Happy

Register with hehebet and enjoy a safe, responsible gaming experience. Use our protection tools to keep yourself and your family safe.

বাংলা